The confirmation voucher includes the local activity operator’s contact details. They’re a nice bunch and will happily answer any logistical questions you may have. Please give them a call at least 48 hours before your organized activity to reconfirm.

No need to print! If you are travelling with a smartphone or a tablet, you can present the voucher on your device for this activity.

So there’s no last-minute rush, please arrive at the meeting point 10 minutes early.

Unfortunately we cannot accommodate special diets at the hand-picked restaurants.

$15 will be covered for your lunch. Any difference will need to be covered by the client.

Due to high demand for both elements of the package, we will confirm your precise slots along with your booking confirmation. Generally, your AT&T Stadium tour will be either at 10:30 a.m. or 11:30 a.m. with a late afternoon Alcatraz departure. You will be assigned a specific time slot to visit Alcatraz as well.

Because these tickets are in high demand, we're afraid it is not possible to guarantee a specific time. However, if you do have a preference enter it in the special requests field at the time of booking and our local partners will try and work some magic.

Your time slot will be given 1 to 3 days before your tour via email. At this stage we will either attach your Alcatraz voucher or provide a central location from where you can collect the voucher. Again, we'd love to be more precise, but the limited nature of these tickets means that sometimes we have to adapt our processes on a case-by-case basis.