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9/11 Ground Zero Tour with 9/11 Museum Entry

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Activity Schedule

  • When does it run?


  • Duration

    Approximately 3.5 hours (guided portion of the tour is 90 minutes approximately)

  • Start time

    10:30am and 2pm

  • Meeting Point
    Outside the Broadway entrance to St. Paul's Chapel on 209 Broadway
    Nearest Subway: A/C, J/Z, 2/3, 4/5 to Fulton St; R to Cortlandt St; E to World Trade Center
  • Ending Point

    9/11 Memorial Museum

Key Highlights

  • Visit the main sites where the dramatic events of the 9/11 terror attacks unfolded
  • This tour is guided by New Yorkers who have personal connections to the events of 9/11
  • Hear stories of tragedy and heroism from your English speaking guide
  • Explore the 9/11 Memorial Museum on your own with pre-reserved admission tickets


Visit the sites where the tragic events of September 11, 2001 unfolded and take a moving journey escorted by people who are personally connected to the events.

Get a personal insight into the events and effects of the September 9/11 attack when you visit St Paul’s Chapel, the Firefighter’s 9/11 Memorial and the 9/11 Memorial Wall. Feel the powerful emotion shared by the victims of the terror attack as your guide narrates touching stories of tragedy and heroism.

The tour concludes with a visit to the 9/11 Memorial Museum, a site which documents exclusive artefacts found on the site of the former World Trade Center. Explore the museum at your leisure and go through the various multimedia displays.


Join the tour at the meeting point and let the guide take you through the former World Trade Center site. The guide will be a New Yorker and will have a personal connection to the tragic 9/11 incident. Listen to their personal stories and the touching account of everyday citizens who experienced one of the worst terror attacks in the world.

The first stop in your tour will be at Manhattan’s oldest surviving church, St Paul’s Chapel, which miraculously survived the falling buildings and debris from the 9/11 attacks. During the aftermath of the attacks, the chapel was turned into a makeshift rescue centre with a bulletin board where family members posted notices about their missing loved ones.

Next, you will head to the Firefighter's 9/11 Memorial Wall, and see the Engine and Ladder Company 10/10, the fire station at Ground Zero.

Continue your tour and visit the 9/11 Memorial which commemorates those who lost their lives in the World Trade Center on September 11, 2001. See the large man-made waterfall, the Reflecting Absence Memorial cascading down at the footprints of the Twin Towers. The pools are inscribed with nearly 3,000 names, listing the victims of the 9/11 attacks and the attack of February 26, 1993. You will also see the new Freedom Towers and World Trade Center standing tall on the site today.

Your guide will leave you at the 9/11 Memorial Museum which you will tour at your own pace. Before handing over the museum tickets, the guide will give a preview of the museum and reveal the must-see items. The 9/11 Memorial Museum houses multimedia displays and artefacts from the Twin Towers, representing the impact and implications of the 9/11 terrorist attacks. Hear harrowing stories from the survivors and witnesses during the time of the attack.

Your tour ends at the museum.


  • 9/11 Museum ticket
  • English speaking guide


  • Gratuities
  • Hotel transfers

Please note

Please call the activity operator at least 24 hours prior to start of the tour to confirm all departure details.

It is the responsibility of all visitors to be at the meeting point 15 minutes before departure.

Please note that guests will need to pass through airport style security to enter the 9/11 Memorial Museum. Certain items are not permitted and such items will be confiscated and will not be returned.

9/11 Memorial Museum is non-guided. An average visit takes approximately two hours.

Additional info

The confirmation voucher includes the local activity operator’s contact details and local telephone numbers at the destination. They will happily answer any logistical questions you may have.

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