Destination advisory & guidelines during Covid-19

Ground Zero Tickets

NYC 9/11 Memorial and Ground Zero tours are a grim reminder of the greatest tragedy the country has ever seen. The memorial pools containing the largest manmade waterfalls in North America, sit in the footprints of the former Twin Towers with the names of those who died inscribed in bronze panels. Honouring the nearly 3000 people who lost their lives to terrorism, guided tours of Ground Zero and the nearby museums lend political and personal insight, with sombre stories retelling the fateful events of September 11, 2001. It may not be the most cheering of tourist activities, but experiencing Ground Zero is a must-do when in New York.

High demand, seasonal availability and unexpected closures can be the reason. We're working on getting it up and running. Meanwhile, you can search for other activities on our website. We don’t want you to leave disappointed!

Our tips for Ground Zero

  • Be prepared. While entry to the site is free, book Ground Zero tickets to the World Trade Center Museum before your arrival to ensure easy entry at the best possible price.
  • Take care with kids in tow. Visiting the World Trade Center Memorial with kids is permitted, although it is recommended that children under five years old should give the Historical exhibition in the museum a miss.
  • Pack light. There are a series a security checks to pass through when you enter Ground Zero, so be sure to pack light and check the list of prohibited items before arrival.

Good to know

Best time to visit
Ground Zero is open to the public year-round, and is freely accessible for anyone who wishes to pay their respects. Organise your Ground Zero tours for first thing in the morning or late in the afternoon to avoid the crowds and see this poignant site at its most peaceful.
Getting there
In the heart of New York City, Ground Zero is situated at 180 Greenwich St in Lower Manhattan. Due to crowds and notoriously bad traffic, authorities recommend visitor’s use public transport to reach the memorial site. The bus, Subway and ferry systems all run services to and from Ground Zero regularly, ensuring easy access to the area.
Money saving tips
Admission to the World Trade Center Memorial is free, with visitors able to pay their respects year-round. For those looking for a more in-depth 9/11 experience, combination tours show visitors around the area and often include admission fees to the museums at cheaper-than-destination rates. Book your Ground Zero tickets and tours well in advance to get the best deals and discounts.
Did you know?
Impress your fellow travellers with these interesting titbits!
  • After entering a global design competition that included more than 5200 entrants from 63 nations, architect’s Michael Arad and Peter Walker were chosen to create the Ground Zero Memorial design.
  • The largest man-made waterfalls in North America, Ground Zero's two reflecting Memorial Pools span almost an acre.
  • The names of every person who died during the 2001 and 1993 terrorist attacks are inscribed on bronze panels that edge around the Twin Tower pools.

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