Book your transfer between Honolulu International Airport and Waikiki resorts here. This transfer service operates 7 days a week, 365 days a year. This service must be pre-booked at least 72 hours prior to arrival. In case you wish to book the transfer within 72 hours of your travel date don’t worry just call our customer service and they will be happy to assist you with the booking. You will be transferred to your resorts in a minivan with other passengers on board.
Note: When making a booking, you will need to advise your flight and hotel details. We will not be able to confirm the transfer without the flight and hotel information.
Please note that it is not possible to request pick up at a private residence.
Instructions upon Arrival at the Airport: Upon arriving at the Honolulu International Airport, please proceed to the baggage claim area.
After you have gathered your luggage please take the correct exit as per the below instructions-
Hawaiian Air Domestic passengers should exit to the street, turn left and stand by at the left end of the building.
Hawaiian Air Inter-island passengers should exit to the street, turn right and stand by at the right end of the building.
Go! and Island Air passenger should exit to the street, and cross over to the center median and stand by, your pick up will be at the “permitee pick up area”. A representative will be standing by a vehicle to assist you into the vehicle and proceed to load your luggage.
United passengers will need to exit through the baggage claim area on the right end of the building. As you enter the baggage claim from the escalator before going to your baggage carousel, look to your right. After securing your luggage, this is where you will need to exit. This is the “tour group loading area”. DO NOT EXIT TO THE STREET.
CUSTOM and ALL OTHER AIRLINES will need to exit to the street, cross over to the center median that is directly in front of your baggage claim area. You will be met and assisted by one of our local isango! partner representative standing by a vehicle, who’ll then assist you into our vehicle and then proceed to load your luggage. We recommend you contact local isango! partner toll free number printed on voucher, allowing our on-duty dispatcher to contact your driver and further direct you. You can also refer to the attached Airport Map for more details on the meeting point.
Instructions for departure to the Airport: Please call the local isango! partner at least 48 hrs before your departure to confirm your pick up time for the transfer to the Airport.
Find the map. Download the map
Isango's service team is always helpful and the website is easy to use. We have used them a few times now and have aways had a positive experience.... Mrs Amanda Defries
I love Isango and their hassle free and reliable service. We have used them a couple of times now and we have never had a problem.... Mrs Amanda Defries
Honolulu International Airport: 05:01am - 09:59pm
Waikiki Resorts: 05:01am - 09:59pm
Honolulu International Airport / Waikiki Resorts : Please mention your flight number and time / hotel details at the time of booking
Waikiki Resorts / Honolulu International Airport
Please enter your flight details, hotel name and address while making the booking. We need this to process your booking. If you don’t have this detail now, please e-mail the details to the local isango! partner at least 96 hours before the booked transfer date. Failure to do so will result in a no-show and unfortunately we will not be able to offer any refund.
If someone wants to book this transfer service between 10:00pm - 05:00am, there will be a surcharge of 25% and would be payable to activity operator.
Children 4 years and under can travel free, if travel in parent's lap. Car Seat for children 4 years and under, available for an additional charge.
You may carry 2 bags per person
See the Cancellation policy for this product