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Terms of Use for isango! websites

Terms of use for isango! websites isango!, isango.com, isango.fr and isango.de are trading names of isango! Ltd. (isango!). Isango! Limited is a member of the TUI Travel PLC group of companies. Please read these terms & conditions of use (“Terms & Conditions”) before using the isango.com, isango.de or isango.fr web sites (“Sites”). You consent to these Terms & Conditions when you use these “sites” directly or indirectly through the web sites of our affiliates, without qualification. If you disagree with any part of the Terms & Conditions, you may not use these “sites” in any way. Any reference to 'You' includes any employees, agents or persons accessing and using these web “sites” to purchase or book any Product and any reference to isango! includes its affiliates and suppliers.

We are a company registered in England, UK. Our business and the services we offer are governed by the applicable laws of England and Wales. No warranties and/or representations of any kind, express or implied, are given as to the compliance of the information shown on these web “sites”, the services offered by or on behalf of us, any information relating to such services and our business in any respect with any laws of any other country. Access to these “sites” is conditional on your agreement that all information contained in it and all matters which arise between you and us will be governed by the applicable laws of England and Wales.. Access is further conditional on your agreement that any dispute or matter which arises between you and us will be dealt with exclusively by the Courts of England and Wales. isango! reserves the right to deny access to the “sites” at any time without notice.

These web “sites” are offered to you (the customer) conditional on your acceptance without modification of the terms, conditions, and notices contained below. Your use of these web “sites” constitutes your agreement and notices. In particular:-

You accept financial responsibility for all transactions made under your name or account.

You must be 18 years of age or over and have legal capacity.

You warrant that all information you provide about yourself or anyone else shall be true and accurate.

These “sites” must not be used for speculative, false or fraudulent bookings.

These web “sites” are for your personal and non-commercial use. The content and information on these web “sites” (including, without limitation, price and availability of travel services), as well as the infrastructure used to provide such content and information, is proprietary to isango! Limited. or its suppliers and providers. Accordingly, as a condition of using these web “sites”, you agree not to use these web “sites” or their contents or information for any commercial or non-personal purpose (direct or indirect). While you may make limited copies of your travel itinerary (and related documents) for travel or services purchased through these web “sites”, you agree not to modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, products, or services obtained from these web “sites”. In addition, whether or not you have a commercial purpose, you agree not to:

(i) access, monitor or copy any content or information of these web “sites” using any robot, spider, scraper or other automated means or any manual process for any purpose without express written permission of isango! Limited.;

(ii) violate the restrictions in any robot exclusion headers on these web “sites” or bypass or circumvent other measures employed to prevent or limit access to these web “sites”;

(iii) take any action or use any device, routine or software that imposes, or may impose, in the discretion of isango! Limited an unreasonable or disproportionately large load on the isango! Limited infrastructure or which inhibits or interferes with the running of isango! technology platform and/or isango! web “sites” or any booking concluded upon it, or,

(iv) deep-link to any portion of these web “sites” (including, without limitation, the purchase path for any travel services) for any purpose without express written permission of isango! Limited

The transmission of threatening, defamatory, pornographic, political, or racist material or any material that is otherwise unlawful is expressly prohibited.

isango! Limited reserve the right to deny access to these “sites” at any time as it may be affected by outside factors outside of our control.

Specific terms & conditions will apply to your reservation and purchase of travel-related goods and services that you select – see ‘your Booking Terms & Conditions’. You agree to abide by the terms or conditions of purchase imposed by any supplier with whom you elect to deal, including, but not limited to, payment of all amounts when due and compliance with all rules and restrictions regarding availability of fares, products, or services. You shall be completely responsible for all charges, fees, duties, taxes, and assessments arising out of the use of these web “sites”.

For persons who are resident in the U.K, USA, Australia, Germany, Canada or any other country in the world, the applicable booking and purchase conditions are those which appear on the relevant product pages and within the Booking Agreement/Booking Conditions and you must read these before confirming your booking or purchase. All bookings and purchases are also subject to the general information appearing on our web “sites” and product descriptions. We recommend you print a copy of our applicable booking conditions, privacy policy and this additional information together with all other relevant details relating to your chosen holiday or travel arrangements prior to making a booking with us.

Booking and purchase conditions contain limitations and exclusions of liability to any person(s) who books and/or takes any of the holidays and/or travel arrangements advertised on these “sites”. Cancellation charges are applicable if a booking or other purchase is cancelled after it has been confirmed, according to the purchase cancellation policies displayed on our web “sites”.

No warranties, promises and/or representations of any kind, express or implied, are given as to the accuracy of any of the information contained on these “sites” or as to the nature, standard, suitability or otherwise of any services offered by us or on our behalf. We shall not be liable for any loss or damage of whatever nature (direct, indirect, consequential or other) which may arise as a result, directly or indirectly, from the use of any of the information or material contained in these “sites” and/or use of or access to any other information or material via web links from these “sites” or any inability to access or use these “sites”. These exclusions of liability apply only to the extent permitted by law and, except for information or material accessed via “sites” or supplied by an identified Third Party, where consistent with our applicable booking conditions. If any of these exclusions, in whole or part, is found to be unlawful, void or for any other reason unenforceable, that exclusion or part of the exclusion shall be deemed severable and shall not affect the validity or enforceability of the other exclusion(s) or part(s) of the exclusion(s) in question.

isango! may change any aspect of these “sites” or its content, including the availability of any suppliers, features, information, database or content.

Without prejudice to the foregoing provisions, we are entitled to the benefit of any applicable exclusions and/or limitations of liability permitted by the laws of any country found to be applicable to the information shown on these “sites” and/or any services offered by us or on our behalf.

The information and/or prices shown on these “sites” are updated from time to time and therefore may have changed by the time you come to book your holiday or travel arrangements. Whilst every effort is made to ensure the accuracy of all such information and prices, regrettably errors do occasionally occur. You must therefore ensure you check all details of your chosen holiday or travel arrangements (including the price) at the time of booking.

Whilst every effort is made to ensure the accuracy of all information and prices displayed on these “sites”, regrettably errors do occasionally occur. In the event that an incorrect price has been entered in error, any booking made based on such incorrect price will not be valid. You will be advised of the mistake at the earliest opportunity and you will then have the option either to pay the correct price for the travel arrangements or to cancel and receive a full refund of any monies you may already have paid.

The carriage of passengers and their baggage is subject to provisions of international conventions (as amended if applicable) national legislation and the carriers conditions of carriage.

The copyright in the material contained on these “sites” including but not restricted to the isango! brand, the isango! logo, isango website domains (www.isango.com, www.isango.de and www.isango.fr), isango! technology platform, website graphics, website content, videos and images belongs to its licensors or isango! Limited. The material may only be used for your own personal use for non-commercial purposes. We reserve the copyright and all proprietary rights in these “sites” and all content.

Other company and product or service names displayed on these “sites” may be the trademarks of their respective owners. You are not granted any right or license to use any trademarks.

We do not accept any liability in respect of your ability to access or use these “sites” at any time or for any interruption in that access or use or for any failure to complete any transaction. Despite all security measures to reduce risk of computer hazards, we do not warrant that these “sites” are free from computer viruses or other similar risks that may cause loss or damage.

These web “sites” may contain hyperlinks to other web sites operated by parties other than isango!. Such hyperlinks are provided for your reference only. isango! does not control such other web sites and is not responsible for their content. isango!’s inclusion of hyperlinks to such other web sites does not imply any endorsement of the material on such other web sites or any association with their operators.

These web “sites” may contain message or communication facilities (collectively "Forums"), you agree to use the Forums only to send and receive messages and material that are proper and related to the particular forum.

isango! Limited may offer a facility allowing users of these web “sites” to post reviews, comments and other material in relation to isango! products like hotels, tours and activities or any other bookable service (“User Materials”). You disclaim any proprietary rights you may have in such User Materials, and the same may be freely used, copied, distributed and made available in any medium and in any form by isango! Limited or its affiliates without your permission. Where this posting facility is offered, you expressly agree only to submit User Materials that are appropriate to that service, complying with these User Terms and Conditions and also any accompanying guidelines made available on these web “sites”. You agree to indemnify isango! Limited and its affiliates for all damages, losses, costs and expenses in relation to claims brought by any third party against isango! or its affiliates arising out of or in connection with breach of these Terms of Use in relation to such a service.

Specifically, by using such a service, you represent and warrant that:

a) you own or otherwise control all of the rights to the User Materials that you post;

b) as at the date of posting, the User Materials submitted are accurate;

c) User Materials that you supply do not breach any isango! Limited Terms of Use, guidelines or policies (as applicable from time to time);

d) you will not intentionally or recklessly post information that could cause injury or offend any person or their business and in particular: you will not post any comments, information or material that is untrue; malicious; defamatory; abusive; obscene or could reasonably be taken as such;

e) you will not act in any way to deceive or mislead and will not engage in or encourage any fraudulent or illegal activity;

f) you will not to post or distribute any information or material that is owned by any third party without the express written consent of such party to do so;

isango! Limited does not edit the User Materials submitted and to the fullest extent permitted by law will not be in any way responsible or liable for such User Materials or their subsequent posting, use or distribution. In addition, isango! does not verify, endorse or approve the views or comments expressed in any User Materials which are the personal views of the individuals submitting them. Any decisions made on the basis of reviews or comments appearing on the service are taken at your own risk.

isango! Limited or its affiliates reserve the right for any reason in its sole discretion to refuse to post or remove (without notice) any User Materials. Amongst other things, this includes situations where isango! Limited or its affiliate receives a third party complaint and/or has reason to believe that there has been a breach of these Terms of Use.

If you have a complaint about any reviews, comments or material posted on these web “sites” you should put such complaint in writing (giving as much information as possible about the circumstances) to:

support@isango.com

Note that isango! reserves the right to ask for further information in relation to nature of such complaint and, if necessary, may ask you to verify your identify.

Severability These terms shall be deemed severable. In the event that any provision is determined to be unenforceable or invalid, such provision shall nonetheless be enforced to the fullest extent permitted by applicable law and such determination shall not affect the validity and enforceability of any remaining provisions.

isango! Limited reserves the right to change the terms, conditions, and notices under which these web “sites” (including but not restricted to www.isango.com, www.isango.de, www.isango.fr ) are offered.