Isango limited is a member of the TUI Travel PLC group of companies

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1-866­ 663­ 7017


The usual way

The isango! way

usual Way isango! Way

Free-up holiday time Make informed decisions

Secure cheaper-than-destination prices

usual Way isango! Way

Reliable hand-picked operators

Book in the language you understand

usual Way isango! Way

Beat the lines

Save hassle

usual Way isango! Way

Avoid disappointment

Tours sell out

Best price guarantee

"We guarantee to provide you with the lowest costs. Find the same experience cheaper and we will refund the difference."

At isango!, we are committed to offering you with the best value at all times and we work very hard to achieve this by keeping an eagle eye on the market prices. We guarantee that we will always provide you with the lowest cost, highest quality activities and hotels.

We are not infallible though, and in cases where you find the same product cheaper on any other website within 24 hours of booking with us, we will refund the difference or cancel your reservation without penalty

All you need to do is to send us the proof of the lower price by email to pricewatch@isango.com or post it to any of isango! contact addresses that can be found the Contact Us section.

We may call upon the supplier who did beat our price to verify the details of their lower prices. We will refund on the same credit/debit card which was used at the time of original booking.

Basically, this is a long way to tell you that when it comes to getting the best prices, you are in safe hands. Relax, and enjoy your shopping.

Last minute changes are free

Things can happen and your plans can change, therefore we have negotiated flexible amendment and cancellation policies. In most cases no fees apply for changing dates up to a day before travel. Also, we are one of the very few companies who will not charge you any admin/ processing fees for cancellations. In fact there is no charge at all for bookings cancelled a week in advance, for most of our products. Refer cancellation policy for more details.

Peace of mind

"Avoid disappointment of tours selling out, skip the line, and plan ahead to free up your holiday time."

Hand-picked suppliers

"All of our suppliers are carefully selected to ensure that they provide the best service at a competitive price."

Go confident

"We partner with carefully selected providers with excellent records of customer satisfaction. Our partners are all in full compliance with health and safety regulations."

The price we quote for our products contains all charges, taxes and even credit card transaction fees. We want to make it easier for you to find products meeting your budget, without last minute disappointments.

Network security

Shopping at isango! is secure. We use SSL encryption that encrypts your credit card number and personal information, so that it cannot be read as the information travels over the Internet.

Travel security

We partner with carefully selected providers of tours and excursions with excellent records of performance and customer satisfaction. Our partners are all in full compliance with legal regulations and provide a permanent 24x7 emergency contact number.

Financial security

We are adequately bonded for the relevant business, providing you the financial protection otherwise not available to you. We have met all financial bonding obligations under the UK Package Travel & Package Tours Regulations of 1992. Your money is safe with us - should anything go wrong and your booking not fulfilled.

VeriSign McAfee Secure
isango! Customer Charter Our simple and honest obsessions.

We are obsessed with offering the widest possible range of destinations and activities because we respect your freedom of choice. We are obsessed with providing accurate information and won’t serve you useless brochures or random reviews. We are obsessed with promoting the very best local suppliers. Small or large, but local, all directly contracted by us. We are obsessed with negotiating flexible cancellation policies, because we understand things can happen. We are obsessed with ensuring you know upfront how much you will pay, all inclusive, without any surprise fees. We are obsessed with listening to you. You can send us suggestions, questions or indeed rants from every page. We’ll respond.

Transparency: after all, we are a commercial site and we make our living from commissions… but we are only rewarded if you find what you need, and when you decide to book with us. We ban all the following manipulative practices: No fake rankings. Nor biased search results. Rich suppliers cannot pay more to be displayed first. No spam email. If you subscribe to our newsletter, you will receive tips and updates only from us. No supplier listing fees. We decide independently who gets on. No hidden advertising. You are clearly informed if a partner decides to promote its services on our site, and ads are not intrusive.


Need some help?

Call us 24/7 on 1-866­ 663­ 7017 See all our local numbers Email us: support@isango.com

Why isango!
Our promises

Best price guarantee
We guarantee to provide you with the lowest prices. Find the same activity or hotel cheaper and we will refund the difference.

No cancellation fees
We are obsessed with negotiating flexible cancellation policies, because we understand things happen and plans change.

Peace of mind
Avoid disappointment of tours selling out, skip the queue, and plan ahead to free up your holiday time.

Hand-picked suppliers
All of our suppliers are carefully selected to ensure that they provide the best service at a competitive price.