Book your transfer from the Kona International Airport and your hotel in Big Island. This transfer service operates 7 days a week, 365 days a year. This service must be pre-booked at least 48 hours prior to arrival. In case you wish to book the transfer within 48 hours of your travel date don’t worry just call our customer service and they will be happy to assist you with the booking.
Note : When making a booking, you will need to advise your flight details and your hotel details. We will not be able to confirm the transfer without the flight and hotel information.
Instructions upon Arrival at the Airport: Upon arrival at the airport, you will be met at the arrival hall by your English-speaking chauffeur who will be holding a sign with your name and GrayLine logo on it. You will be dropped at your hotel in a shuttle (Mercedes Benz).
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Kona International Airport: The shuttle departure depends on your flight schedule
Kona International Airport Please mention your Airline, flight number and time/ hotel details at the time of booking.
Your hotel in Big Island
3 bags per person are allowed. Additional charges apply for extra baggage
It is mandatory to provide flight number,arrival time,hotel address and your mobile number at least 72 hours before departure. You can do so by calling at the phone no. of local isango! partner mentioned on your booking voucher and quote your name and booking reference.
Failure to do so will result in a no-show with no refund.
Return transfer pick-up time should be re-confirmed 72 Hours before the booked date by contacting the local isango! partner at the destination (Please note that it is COMPULSORY and EXTREMELY important).
If you are departing on a Sunday or Monday you will need to confirm your transfer by the Friday.
If someone wants to book this transfer service between 10:00pm - 05:00am, there will be a surcharge of 25% and would be payable to activity operator.
See the Cancellation policy for this product