Book your transfer between Kingsford Smith International Airport and Sydney City center Hotels here. This transfer service operates 7 days a week, 365 days a year. This service must be pre-booked at least 96 hours prior to arrival. In case you wish to book the transfer within 96 hours of your travel date don’t worry just call our customer service and they will be happy to assist you with the booking. Please note that it is not possible to request pick up at a private residence.
Note : When making a booking, you will need to advise your flight details and your hotel details. We will not be able to confirm the transfer without the flight and hotel information.
Instructions upon Arrival at the Airport:
International Terminal (T1) and Domestic Terminal (T2 &T3) : Upon collection of luggage, please phone on the toll free number “1800 33 00 55” of our local supplier from your mobile phone (if you do not have a mobile phone, there are public phones in both terminals) – you will be connected with our dispatch office who will provide instructions on where to meet your airport representative or direct you to where you will meet your transfer to your hotel.
Please note that there may be waiting time of 20-30mins for your shuttle pickup after you call due to traffic or customer delays.
Instructions for Departure to the Airport: You will be picked up from any address in the City center area and taken direct to the airport. Coach will pick up other shuttle customers, en route, but you do not change buses in and out of a bus transfer station.
Please call local isango! partner (contact details available on the booking voucher) at least 48 hours prior to the travel date to reconfirm the pickup time from your hotel to the airport, so that you don’t spend extra time waiting for the driver at the hotel and have enough time to plan your last day in the city. We recommend that you allow yourself at least 2 ½ hours before flight departure time for international flights for check in. Office hours for all hotel pickup inquiries are 05:00am to 07:00pm.
International Terminal: The passengers will be dropped off at the curbside directly outside the designated Airline’s entrance.
Domestic Terminal: The passengers will be dropped off at the curbside closest to the designated Airline’s entrance