For Activities

Yes you can. We understand that plans change and we're not going to penalise you for that, we'll give as much flexibility as we can before or even during your trip. Feel free to call the isango! Customer Support line before you travel. If you need any last minute changes once you're there, just call your tour operator - we'll provide you with that number too. All changes are subject to availability.

For Hotels

Yes you can. But there may well be a charge for doing so. This charge will vary depending on the hotel and how far in advance you have booked your trip. For any queries around this please call our customer service team.

For Activities

I want to change the number of travelers before booking completion?

Edit the product you wish to book on the travel cart and change the number of travelers to get an updated price quote and confirm availability.

I want to increase the number of travelers after booking completion?

If you wish to increase the number of travelers once you have completed the booking, then you should just book the same product again online for the additional passengers subject to availability.

If you wish to reduce the number travelers once you have completed the booking, email us with your booking reference number (support@isango.com) or call our Customer Service team, 24/7. Cancellation charges may apply.

If you have additional questions? Please call Isango?s Customer Service team, 24/7.

For Hotels

I want to change the number of travelers before booking completion?

Edit the product you wish to book on the travel cart and change the number of travelers to get an updated price quote and confirm room availability.

I want to increase the number of travelers after booking completion?

If you wish to book more travelers into the same hotel once you have completed the booking, then you should just go through the booking process again online for the additional travelers and you can book another room subject to availability.

If you wish to cancel any elements of your booking once you have completed the booking, email us with your booking reference number (support@isango.com) or call our Customer Service team, 24/7. Cancellation charges may apply.

If you have additional questions? Please call Isango?s Customer Service team, 24/7.