Book your transfer between Singapore Changi International Airport and Singapore City Hotels here. This transfer service operates 7 days a week, 365 days a year. This service must be pre-booked at least 72 hours prior to arrival. In case you wish to book the transfer within 72 hours of your travel date don’t worry just call our customer service and they will be happy to assist you with the booking.
Note: When making a booking, you will need to advise your flight and hotel details. We will not be able to confirm the transfer without the flight and hotel information.
Please note that it is not possible to request pick up at a private residence.
Instructions upon Arrival at the Airport: At Singapore Changi International Airport Passenger should always try to leave the Baggage Claim Hall using the correct Exit.
Terminal 1 & 2 & 3: Passenger should exit from the gate nearest to baggage claim belt (4 baggage claim belts shared one common exit). The local isango! partner representative will be stationed directly outside the Exit and will be holding TOUR EAST meeting board.
If you cannot find the representative there or leave the baggage claim area from another exit, please contact the Airport Information Desk and ask for Tour East Representative at the following counters:
Terminal 1 - Counter GTC 5 (across from Belt 20 - 23)
Terminal 2 - Counter CTR 15 (across from Belt 36 - 37) for flight arrival between 7.30am to 9.30pm.
Terminal 3 - Counter 6 (across from belt 41) for flight arrival between 1.00pm to 9.00pm.
You can also contact the local isango! partner on the contact numbers provided in your voucher for assistance.
Instructions for departure to the Airport: Please call the local isango! partner at least 48 hrs before your departure to confirm your pick up time for transfer to the airport. Pick up will be from the lobby of the hotel.
Excellent service with our knowledgeable driver giving us a commentry on the way to our hotel and on the return trip to Changi International Airport. Would recommend this company...Neville Hack
Drivers were prompt and courteous. Fantastic service, will use again!...Lea-anne F Frossos
No worries pickup and drop off from airport and Hotel. Informative and helpful drivers and would use the company again Thanks....Neville Hack
Singapore Changi International Airport: As per flight timing
Singapore City Hotel: Your chosen time
Singapore Changi International Airport / Singapore City Hotels : Please mention your flight number and time / hotel details at the time of booking
Singapore City hotels/ Singapore Changi International Airport
Please enter your flight details, hotel name and address while making the booking. We need this to process your booking. If you don’t have this detail now, please e-mail the details to the local isango! partner at least 96 hours before the booked transfer date. Failure to do so will result in a no-show and unfortunately we will not be able to offer any refund.
You may take 1 piece standard size luggage and 1 piece hand carry per person
Voucher information: No need to print! If you are travelling with a smartphone or tablet you can present your voucher on your device for this activity.
See the Cancellation policy for this product