At isango!, we are committed to offering you with the best value at all times and we work very hard to achieve this by keeping an eagle eye on the market prices. We guarantee that we will always provide you with the lowest cost, highest quality activities and hotels.
We are not infallible though, and in cases where you find the same product cheaper on any other website within 24 hours of booking with us, we will refund the difference or cancel your reservation without penalty
All you need to do is to send us the proof of the lower price by email to firstname.lastname@example.org or post it to any of isango! contact addresses that can be found the Contact Us section.
We may call upon the supplier who did beat our price to verify the details of their lower prices. We will refund on the same credit/debit card which was used at the time of original booking.
Basically, this is a long way to tell you that when it comes to getting the best prices, you are in safe hands. Relax, and enjoy your shopping.